Terms and Conditions bunus138 –
Platform Usage Guidelines

1 Acceptance of Terms

By accessing, registering for, or using any part of the bunus138 platform — including the website, mobile app, and all provided services — you confirm that you have read, understood, and agree to be fully bound by these Terms and Conditions.

These terms constitute a legally binding agreement between you as the user and bunus138 as the platform operator. If you are using this platform on behalf of an organization or company, you represent that you have the authority to bind that organization to these terms.

2 Member Eligibility

To register and use the bunus138 platform, you must meet all of the following eligibility requirements without exception:

• Be at least 18 years old at the time of registration.
• Must register under their own name, not on behalf of another person.
• Not currently subject to any prohibition or restriction from any authority that prevents participation in online gaming activities.
• Has not previously closed a bunus138 account due to a terms violation.
• Not diagnosed or identified as an active problem gambler.

3 Account Registration

Each individual is only permitted to hold one bunus138 account only. Multiple account registrations by the same individual — whether using different names, phone numbers, emails, or payment methods — are strictly prohibited.

During registration, you are required to provide accurate, current, and complete information. This includes your full name as per your identification document, date of birth, active phone number, and a valid email address.

• The KYC (Know Your Customer) process must be completed to verify your identity before your first withdrawal.
• Documents accepted for KYC include MyKad, passport, or any valid government-issued identification.
• Bunus138 reserves the right to decline registration without providing a reason if there are doubts about the applicant's identity.
• You are fully responsible for keeping your password and account login details confidential.

4 Deposit

Bunus138 accepts deposits via a range of secure and approved payment methods including DuitNow, FPX, online bank transfers, and supported e-wallets. All deposits are processed in Malaysian Ringgit (MYR).

• The minimum deposit amount is RM20 per transaction, unless otherwise stated in a specific promotion.
• You may only deposit funds using a payment method registered in your own name.
• Bunus138 does not accept deposits from credit cards or third-party loans.
• All successful deposits are credited to your account balance immediately upon confirmation.
• Bunus138 is not responsible for any delays caused by the user's bank or third-party payment processors.

If your deposit has not been credited within 15 minutes of a successful transaction, please contact our customer support with proof of transaction, such as a screenshot of the payment slip or transaction reference.

5 Withdrawal

Withdrawing funds from your bunus138 account is subject to the following conditions, which must all be met before any withdrawal request is processed:

• KYC must be completed and successfully verified.
• Withdrawals may only be made to a bank account or e-wallet registered in the same account holder's name.
• The minimum withdrawal amount is RM50 per transaction.
• If any bonus has been claimed, the associated rollover requirements must be fulfilled before a withdrawal is permitted.
• Standard withdrawal processing time is between 1 and 24 business hours.

Bunus138 reserves the right to request additional supporting documents for withdrawals exceeding certain limits or where activity requires a security review. This is a protective measure for your account security.

6 Bonus & Promotions

All bonuses and promotions offered by bunus138 are subject to specific terms and conditions stated alongside each offer. The following are general guidelines that apply to all bonus types:

• Each bonus has a rollover requirement (wagering multiplier) that must be met before winnings from that bonus can be withdrawn.
• The validity period of each bonus is limited and will be stated in the relevant promotion terms.
• Unused bonuses that expire within their validity period will be automatically forfeited.
• Only one bonus may be active at a time unless otherwise stated.
• Bunus138 reserves the right to cancel or modify any promotion without prior notice.
• Bonus system abuse, including opening multiple accounts to claim bonuses repeatedly, is strictly prohibited.

7 Game Rules

All games available on the bunus138 platform have their own rules that must be followed. You are responsible for understanding the rules of each game before participating.

• All game results are final once a round or hand has ended.
• Any technical failure or connection disruption during active gameplay will be handled in accordance with the relevant game policy.
• Bunus138 uses a certified Random Number Generator (RNG) to ensure the fairness of all slot and table games.
• In the event of a dispute regarding game outcomes, bunus138 server records are final and binding.

8 Prohibited Conduct

The following activities are strictly prohibited on the bunus138 platform and may result in firm action, including account closure without prior notice:

• Use of automated software, bots, or any tools that enable gameplay without human control.
• Hacking, DDoS attacks, or any attempt to disrupt platform operations.
• Identity fraud or use of falsified documents during the KYC process.
• Money laundering or using the platform for any illegal activities.
• Collusion between players to manipulate game outcomes.
• Promotion abuse such as bonus arbitrage or the use of multiple accounts.
• Any form of threats, harassment, or inappropriate language directed at bunus138 staff.

9 Account Closure

Bunus138 reserves the right to suspend or close any account at any time if there is reasonable cause, including but not limited to a breach of these terms, suspected fraudulent activity, or upon request by the relevant authorities.

You may also close your own account at any time by contacting our customer support. Before closure, ensure all rollover requirements have been met and any eligible balance has been withdrawn.

10 Liability Limits

Bunus138 shall not be liable for any indirect, consequential, special, or punitive losses or damages arising from the use of the platform, including loss of profits, loss of data, or business interruption.

The bunus138 platform is provided "as is" and we make no guarantees that the service will operate without interruption, be error-free, or be fully secure at all times, though we make every effort to ensure maximum platform availability.

11 Changes to Terms

Bunus138 reserves the right to modify these Terms and Conditions at any time. When changes are made, the "Updated" date at the top of this page will be revised to reflect the date of the latest update.

We will endeavour to provide members with reasonable notice of significant changes via email or in-platform notifications. However, it remains your responsibility to check this page periodically to stay informed of the latest applicable terms.

12 Contact Us

If you have any questions, concerns, or need further clarification regarding the bunus138 Terms and Conditions, our customer support team is available to assist you at any time.

• Live Chat: Available 24 hours a day, 7 days a week directly through the bunus138 platform.
• Support email: [email protected] (replies within 24 hours)
• Telegram: Reach us through the official bunus138 support channel on Telegram.

For data privacy-related matters, please refer to Privacy Policy us. For information on responsible gaming and related assistance, please visit the Responsible Gaming.